Thursday, July 31, 2008

Custom Presence State in MOC

Wow is few weeks i got to seat back to write my blog. I've received on queries on how to customise the present state in MOC. Joachim Farla has the guide on this blog to guide you how to customise the presence state. You can try it out, below is the link to his site.

Tuesday, July 1, 2008

Call Forking and Simultaneous ring are they the same?

A lot of people is talking about call forking. Is it the same as simultaneous ring?

From My understanding True Simultaneous ringing is where you have 2 devices with totally different numbers. When someone calls your extension or DID it comes into the PBX and then your desk phone rings and your cell phone rings near simultaneously. the big key to this is that the numbers are different.

For Call forking it generally is referred to in situations where you have a desk phone and another device with the same phone number. i.e. desk phone and Microsoft Office Communicator. Both the desk phone and the MOC client have the same extension. The PBX forks the call to both devices at the same time and when one is picked up the other is released.

Now it all depends on who you talked to as to the definition.

Monday, June 16, 2008

Synchronize OCS address book manually

Office Communications Server 2007 synchronizes the address book once every day. This is ok for normal operations, but in tests and troubleshooting scenarios, this can be a bit annoying.

To work around this problem, you can create a simple .bat file to do a manual synchronization of the address book, to update the details of the users from Active Directory.

After synchronization, you still need to log off the Office Communicator client, and log back on to get the client to download the updated address book.Create a .bat file (absync.bat)

Put the following command in the file (update the path, if you haven’t used the default)

"C:\Program Files\Microsoft Office Communications Server 2007\Server\Core\abserver.exe" -syncnow

Troubleshooting Office Communicator Phone Experience (a.k.a. Tanjay) Update Server

I've received some question on preparing the update server for "Tanjay" phone. Well, you may refer to this link which i find it is very useful.

Thursday, June 5, 2008

MOC: Outlook Integration Error

I'm sure some of you out there face this issue. Office Communicator sometimes prompts this error: "Outlook Integration Error"

A Group Policy stting exists to correct this issue.

Read more here:;en-us;951644&sd=rss&spid=11402

Office Communications Server 2007 Visio stencil

You can now use OCS 2007 icons in your Visio template. Microsoft has released the Visio template for OCS.

You can get it here:

Please note:
If the stencils are missing when you open the visio document, follow these steps:
  1. Open the template in Visio.
  2. Click File, and then choose Shapes.
  3. At the bottom of the Shapes menu, choose Show Document Stencil.

Yahoo! and MSN (Windows Live) Public IM Connectivity changes

The Microsoft OCS team has released news that the PIC partners MSN and Yahoo! has changed public IP adresses.There are no need for changes if you do not have restrictions you port 5061 traffic.

Read more here: